In an acute mental health crisis, please contact your local health centre. Health centres employ a wide range of relevant professionals, such as nurses specialised in mental health and substance abuse. Health centres are open 8.00–16.00 on weekdays and you can contact accident and emergency departments 24 hours a day.
The national MIELI Mental Health Finland Crisis Helpline provides assistance in Finnish 24 hours a day (phone +358 9 2525 0111) and in English and Arabic on Mondays and Tuesdays 11.00–15.00, Wednesdays 13.00–16.00 and 17.00–21.00, and Thursdays 10.00–15.00 (phone +358 9 2525 0113).
SOS Crisis Centre
The SOS Crisis Centre in Helsinki provides assistance in mental health crises for anyone living in Finland. The centre offers short-term crisis counselling and guidance. You can book an appointment by phone (+358 9 4135 0510)
Sekasin online chat
The Sekasin online chat (in Finnish) is a national discussion platform for young people aged 10 to 29. You can discuss issues or topics that are troubling you confidentially and anonymously. The chat is staffed by mental health professionals from various organisations as well as trained volunteers. The chat is open on mon-fri at 9–00 and on sat-sun at 15–00.
HelsinkiMissio Counselling and Crisis help for young people
Crisis Services for Youth provides free and short-term counselling for young people, aged from 12–29. Find more information and phone appointment booking on HelsinkiMissions website.
Finnish Student Health Service (FSHS)
The Finnish Student Health Service (FSHS) employs professionals such as public health nurses, registered nurses, general practitioners, psychiatric nurses, social workers, psychologists and psychiatrists to help you with mental health related issues. For further information on FSHS and how to book an appointment, please visit the FSHS appointment services website.
To see a healthcare professional remotely or in person, you need to book an appointment. A healthcare professional will assess your situation and the level of urgency, provide self-care instructions and refer you to another provider or service if your needs fall outside the scope of student health services. You can book an appointment by phone or using the online chat service. FSHS nationwide service numbers are open Monday to Thursday 8.00–15.00 and 8.00–14.00 on Fridays.
The service number for general and mental health services is +358 46 710 1073.
A link to the SelfChat online service can be found on the FSHS website.
Counselling Services of the Finnish Central Association for Mental Health
If you are worried about your own mental health or that of someone close to you, feel helpless or alone with your worries, or are wondering where to seek help, you can call the counselling helpline of the Finnish Central Association for Mental Health (phone 0203 91920) or contact their online chatroom. The service is open 10.00–15.00 on weekdays.
The helpline is subject to a charge of 8.35 cents per call plus 16.69 cents per minute.
You can also contact mental health professionals through The Valoa chatroom (in Finnish), which is available 12.00–15.00 on weekdays. After that time, the chatroom serves as a peer support discussion platform from 15.00 to 18.00.