Mobility Online application instructions

By selecting a degree programme you are able to see the general content as well as the possible degree programme-specific content. You do not have to select a degree programme to see the Open University's instructions.

Here you find detailed instructions for how to apply for student exchange at the University of Helsinki in the Mobility Online portal. 

Start from the on­line portal

  • NOTE: If you are applying to North2North exchange or as a visiting student, you need to click on the "Erasmus SMP, Erasmus STT, Visiting Students.... " banner at the top of the page and select the correct programme. The online application will open in a new window.
  • The application is done via Mobility Online system and it starts from the Online portal. In the portal, choose at least your country, home institution, faculty at University of Helsinki, exchange program and the correct academic year and click “Show exchange details”. Once the list of your own exchange opportunities is opened, please click on the green dot next to your choice and a new window will open. Fill in the online application. 

Fill in the on­line ap­plic­a­tion form

  • Fill in the application form with care. All fields marked with an asterisk (*) are obligatory. Please note that you can not edit the application form later on by yourself. 
  • Personal details: Remember to check that you fill in your correct e-mail address! This e-mail address will be used for all communication concerning the application process.
  • Data concerning the contact person in case of emergency: Fill in the person you want to be contacted in case of emergency (e.g. mother, father)
  • Data concerning the planned study: "The faculty / department / subject at the University of Helsinki which you apply to study at”. In most programmes the unit is the one listed in the exchange agreement, please consult your home institution's exchange coordinator regarding the correct unit. If you apply through University-wide programmes (e.g. University Bilateral Agreements and Erasmus+ University wide and global student mobility), choose the Faculty you intend to take at least 50% of studies from as the Faculty and “University Bilateral Agreement”  as the field of study. The faculty name can later be updated to the application form  by International Exchange Services during the application process based on the student’s Learning Agreement and back ground.
  • Here you can find the teaching periods. The form automatically gives the first day of the Orientation Week as the starting date. Please edit only if you have agreed on the exceptional dates with the International Exchange Services at the University of Helsinki. The exchange period starts from the Welcome Fair and ends, depending on the programme, on the last day of the examination and independent study week or at the end of the last month of the term. 
  • Once you have filled in the form click on the “Send application” -button. If you need to update details in the form after sending the online application form, please contact studentexchange(at)
  • Please note that filling in the online application is just the first step of your application and there are still further steps that need to be completed before your application is complete. After you have filled in your online application form you will receive an email with further instructions to the address you gave in the online application form.

Cre­ate user­name and enter your ap­plic­a­tion ac­count

You will receive an email confirming that the application process has started. Click on the link in the email. Fill in your Date of birth (DD.MM.YYYY) and click “Next step”.

  • Create a username and a password which both have minimum 8 and maximum 12 characters, at least one number, at least one upper case letter and no special characters. For example: Username1, passWord1.
  • Click on the “Direct entry to Online portal” -button (you’re directed to your application account). You will receive another e-mail confirming the registration. All the following steps of the application process are explained in this e-mail.
  • Once you are directed to your application account you will need to select a security question (and answer for the question).
  • Proceed with your application by completing the necessary steps in your application work-flow. You are required to do the steps in the given order.

Com­plete the steps of your ap­plic­a­tion work-flow

  • Complete personal data: Click “Complete Personal Data” link to complete your personal details. Save the data by clicking “Create” -button.
  • Apply for housing: NB! UH highly recommends you to apply for housing with this form! Click "Enter the housing application" link to fill in the housing application. A new page will open with the following question “Do you apply housing via Unihome/HOAS?”. If you want to apply for housing, select “Yes” and the actual housing application opens. To save your housing application form, click on the Save -button. Here you can find more information concerning the housing application for exchange students.
  • Complete learning agreement: You must first look for suitable courses. You can start your search in the instructions for course selection. You will need to fill in your preliminary Learning Agreement in the Mobility Online. The Learning Agreement must always be approved by a member of staff (academic or administrative) of your home university. Please note that the Learning Agreement is a preliminary plan and must often be made on the basis of the previous year’s course information, so changes are possible. To add courses, click on the white paper sheet icon ("Create new record") on the left. To add more courses, click on the Enter further courses icon and save the data with the "Create" -button. Please note that you will have to insert the courses one by one. Fill in the course unit code (e.g. ECGS-200), course unit title and the number of ECTS at the host institution. It is important to state the number of ECTS so that your coordinator can accept your learning agreement. If you wish to delete a course click on the trash bin icon next to the course. To modify an already added course, click on the "Update record" icon next to the trash bin icon. Please note that for visiting students the Learning Agreement is a separate document (the online version of the LA in Mobility Online is for exchange students only). 
    Erasmus students: When a mobility window is embedded in your curriculum, it is enough to write “Mobility window” and state the total number of ECTS credits you will be awarded at your home institution (e.g. 30 ECTS credits).
  • Print learning agreement: Once your learning agreement is ready, click on the “Print Learning Agreement” link and the learning agreement opens as a pdf file. You can save it on your computer and print it, or print it later. Note that in the learning agreement “Name of the course [home institution]” and “ECTS -credit” [home institution] fields can be left blank at this stage. You have to discuss with the coordinator of your home institution about the course recognition/transfer of credits.
  • Print application form: To print the application form, click “Print Application form” link and the application form opens as a pdf file. Instead of actual printing, you can just save the pdf file on your computer.
  • Upload all required application documents to your Mobility Online application account: Learning Agreement, Application form, Motivation letter, Transcript of Records, Language Certificate (if required), Invitation Letter (if required). 

Sub­mit your ap­plic­a­tion

Once you have completed all the above mentioned steps, your application is ready to be submitted. Submit the application by "Confirm that you have uploaded all required documents". Tick the box, press "Forward to update" and then "Save". This completes your application (there is no separate submit/send button).

Once you have submitted your application, we’ve received it even though your application  is not yet marked as "Application documents received" in Mobility Online. Your application will be reviewed as soon as possible, but not before the end of the application period. Please wait patiently and note that we can't answer enquiries about your application's status before we start processing it. You will be notified per email if your documents should require revision or correction.  

Information on acceptance/rejection will be sent to you  at the latest six weeks after the application deadline. 


In case you are not able to find the information you need on our website, please contact the International Exchange Services at studentexchange(at) 

Mobility Online technical support: please contact studentexchange(at) with a detailed description (if possible, attach a screen shot) of your technical problem.