Do you need support for using Sisu? Get to know instructions and advice services

Kädet työskentelevät läppärin näppäimistöllä.

All students are familiar with Sisu – In Sisu you can plan your studies, register for courses, and when the time comes, submit your request for graduation. A direct link to Sisu is always available in the top menu of the Studies Service.

We hope you know that support and advice for using Sisu is always available when you need it. If you run into problems with Sisu, keep in mind at least these:

Sisu user instructions

All technical instructions for using Sisu are available in the Studies Service under the theme User instructions for Sisu. For example the following Sisu instructions continue to be popular year after year:

From the user instructions, you can also find a compilation of the most frequently asked questions about Sisu.

Support for using Sisu

If you can’t find what you’re looking for in the instructions, help is near. The Kaisa House Student Advice offers general Sisu advice for all students. You can be in touch with Kaisa House advisors for example with the following:

technical questions related to your study plan
questions on course registrations or partially completed courses
choosing the right application type
other general and technical Sisu questions

Choose a contact method that best suits your needs: advice is available at the service point, on Zoom, as well as by email and via chat. Pop up advice for using Sisu is also offered regularly at the Kaisa House Guidance Corner.

If you need Sisu advice concerning the degree requirements of your degree programme or study track, you can always contact your home faculty’s student service point. Sisu support for doctoral researchers is offered by the services for doctoral education.

Contact information for both Kaisa House Student Advice and the faculty student service points is available in the Studies Service on the page Student Advice.

Photo: University of Helsinki