Individual arrangements support studies

Individual arrangements are practical arrangements for teaching, supervision or examination. The content and implementation of the individual arrangements will be determined by your individual needs and situation. individual arrangements may include

• Additional time to complete an examination or to submit assignments
• A smaller or separate examination room
• Use of a computer in examinations
• Alternative completion methods

Individual arrangements do not entail compromising on learning objectives. They are intended to help you reach them. For example, the examinations and studies of all students are assessed with the same assessment criteria, and any individual arrangements employed have no bearing on the assessment.

Studies required for a degree can only be waived for extremely compelling reasons (e.g., a deaf student has a compulsory listening comprehension examination). The primary means of handling such cases is to agree on an alternative form of completion with the coordinating teacher or unit.

To be granted individual arrangements, you must have a certificate from a doctor or an equivalent expert, such as a psychologist, speech therapist or physical therapist, indicating the grounds for individual arrangements. A certificate of dyslexia can also be written by a special education teacher. Further information on dyslexia and its diagnosis can be found here (in Finnish). The University of Helsinki does not accept recommendations written by other universities instead of a certificate from an expert.

The person who drafts the certificate must identify the student (with the name and personal identity code) and briefly describe the grounds for individual arrangements. The certificate should also indicate in concrete terms the arrangements that would benefit the student.

• Negotiate any necessary individual arrangements for teaching and examination situations with the teachers of the individual courses, or with the accessibility liaisons, if necessary. Contact them in good time, as individual arrangements also mean additional work for teachers. Please mention in your email if you are a student of the Open University.
• Present the certificate of your disability or illness and the need for individual arrangements.
• If the arrangements pertain to an event organised by an individual teacher, you may contact the teacher directly.
• If your disability prevents you from gaining access to the teaching space, or you require the course materials as voice recordings or in braille, contact Student Services in early spring to secure arrangements for the coming academic year. This is to ensure that there is time for teaching facilities to be booked in time and the teaching material to be rendered into the appropriate format.

Read about individual arrangements in examinations.

Information about borrowing accessible course and examination literature can be found here.

If you are not able to use Sisu due to the accessibility issues in Sisu (for example due to visual impairment), contact specialneeds@helsinki.fi. You will get an appointment with an accessibility liaison. The accessibility liaison and if needed the educational planning officer will help you draw up the study plan and register for courses. The meeting can be conducted online or in person. You do not need a doctor’s certificate to get extra support in using Sisu.

If your need for individual arrangements has such a profound impact on your degree that it may make it difficult for you to complete its objectives, please contact the accessibility liaison and an education planning officer. Please mention in your email if you are a student of the Open University.

For example, if you must complete most written examinations orally or oral examinations in writing, you may need to discuss your studies with the person in charge of teaching in your degree programme, a senior lecturer in university pedagogy and a representative from the individual arrangements expert panel. The goal is for you to receive the individual arrangements you need while ensuring that the objectives required for the degree as a whole are met. For example, you cannot complete an entire degree as distance learning, as that would imply you will not gain the required career and interaction skills through traineeships.

Similarly, it is not recommended for most of your degree to be completed orally even if you have difficulty writing, because then you would not develop as a writer.

The University has an expert panel which can provide a recommendation for individual arrangements if you are a degree student. You can request a recommendation from the expert panel if:

• The certificates you have received from healthcare professionals include information which you do not want to release to the teacher or accessibility liaison.
• The certificates you have received from healthcare professionals do not sufficiently specify the individual arrangements needed.
• The teacher or accessibility liaison cannot resolve your need for individual arrangements.
• You have had problems receiving the individual arrangements you need.

When requesting a recommendation from the expert panel, complete a free-form application (pdf) according to the instructions. Please send the application with attachments via email using secure email connection erityisjarjestelyryhma(at)helsinki.fi.s. More information about confidential email can be found here.

The next meeting of the expert panel will be arranged on 13 September 2022. Applications must be submitted by 2 September 2022.

You can find information about teaching facilities' accessibility on the teaching facilities website.

If you need individual arrangements to visit a library, read more on the library website.

Information on individual arrangements is confidential and processed by the university only by persons who need information for the planning and/or implementation of individual arrangements. Read more about the information security practices of the University of Helsinki and about the processing of students' personal data on the Data Protection website.

More information about various support services via the links below.

• Assistive devices (Kela)
• Celia Library Services for university students (Course books as audio books)
• Rehabilitation Foundation (Provides timely and customer-oriented rehabilitation services that improve ability to work, study and function)
• Guide dogs and service dogs
• Interpreter service

You can contact all accessibility liaisons at specialneeds@helsinki.fi. The e-mail is also read by some members of the individual arrangements expert panel.

If your message contains sensitive information, we recommend the use of encrypted email. Detailed instructions for encrypted email are available on the website of the University of Helsinki Helpdesk.