Support for using Sisu

Belongs to themes:

By selecting a degree programme you are able to see the general content as well as the possible degree programme-specific content. You do not have to select a degree programme to see the Open University's instructions.

In Sisu you can plan your studies, register for courses, and when the time comes, submit your request for graduation. You can always find the link to Sisu on the navigation pane at the top of the page.

These instructions apply especially to degree students. See also Sisu instructions for doctoral candidates and for
Open university students.

When you need help
Advice services
Special arrangements

When you need help

  1. First, read the user instructions for Sisu.
  2. See whether your question has already been answered on the Sisu FAQ page.
  3. Contact HelsinkiUni Help. If you are about to graduate and you have an urgent question, mention this in the subject field of your email.
  4. If you experience problems with accessibility, contact an accessibility liaison. 

Advice services

If you can’t find what you’re looking for in the instructions, help is near. HelsinkiUni Help offers general Sisu advice for all students. You can contact them for help with, for example:

  • technical questions related to your study plan
  • questions on course registrations or partially completed courses
  • choosing the right application type
  • other general and technical Sisu questions

Choose a contact method that best suits your needs: advice is available at the service point, as well as via service request and chat. You can find HelsinkiUni Help’s service request form and contact details on their pages. 

In addition, UniHelp organises Zoom guidance sessions related to Sisu. You can find up‑to‑date information about these on the Student Advice page.

For questions related to the degree requirements of your programme or study track, you can book an appointment via links available on the Studies Service page Student Advice.

Special arrangements

Unfortunately there are still accessibility issues in Sisu, especially for people using screen readers. More information is available in Sisu’s accessibility statement. Funidata Oy, the company developing Sisu, is working on finding the best solution for solving the issues. If you are unable to use Sisu due to the accessibility issues, please contact the University’s accessibility liaison. Their contact information can be found on the page Special arrangements support studies.

The University of Helsinki has implemented an accessible registration solution of its own. The solution accessible to all is available on course pages, through which students affected by accessibility deficiencies in Sisu can register for courses or examinations at any time of the day. They can also make their group choices without transferring to Sisu. Further information is available from specialneeds@helsinki.fi.